SERVICES + FEES
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Upon Going Under Contract
Buyer “Next Steps” email – includes Due Diligence (DD), Earnest Money (EM) and delivery addresses
TC introduction to listing agent
Group “looping” email – to buyer, lender, escrow agent and you (with full contract details)
Ongoing Scheduling & Documentation
Schedule (and reschedule if needed) closing date; notify buyer, agent and update calendar
Add Closing & DD end dates to Google Calendar; send invites to agent/buyer
Order survey (if requested by buyer)
Upload MLS-UC sheet to brokerage files (or request upload if outside Canopy area)
Schedule inspection with preferred vendors and add to calendar
Acknowledgments & Info Requests
Request EM acknowledgment from paralegal and send to listing agent
Request DD acknowledgment from listing agent
Complete and send Buyer & Agent Info Sheet to buyer for confirmation and return to attorney
Request utility provider list from listing agent
Ongoing Coordination
Maintain communication among buyer, listing agent, attorney and lender
Send updates and documents as needed
Prepare and manage Amendments and signatures
Review all documents for accuracy and completion
Submit files for Compliance review (e.g., Dotloop, KW Command)
Pre-Closing & Final Steps
1 week before close: Send “Buyer Closing Reminders” (including utilities)
3 days before close: Request and review Preliminary Closing Docs (names, prices, terms, commission)
Provide or arrange commission wiring instructions
Request and upload executed ALTA/CD/HUD
Complete payout sheet and submit full file for final Compliance and payment
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Upon Going Under Contract
Welcome email to seller – includes “Next Steps”
TC introduction to buyer’s agent
Intro email to escrow attorney
Scheduling & Documentation
Add Closing Date and DDP end date to Google Calendar; invite you and the seller(s)
Upload MLS-UC sheet to brokerage file (if in Charlotte Canopy MLS)
Add inspection dates to the calendar (if provided)
Acknowledgments & Info Requests
Send DD acknowledgment to seller for signature and return to buyer’s agent
Request EM acknowledgment from escrow attorney and send to buyer’s agent
Request utility provider list from seller and share with buyer’s agent
Request Seller & Agent Info Sheet from attorney and complete and return once finalized
Ongoing Coordination
Maintain ongoing communication with seller, buyer’s agent and attorney
Prepare and manage Amendments and signatures
Ensure all documents are accurate and fully executed
Provide lender/attorney with updates and required info
Submit all signatures and documents for Compliance review (e.g., Dotloop)
Pre-Closing & Final Steps
1 week before close: Send “Seller Closing Reminders” email
3 days before close: Request Preliminary Closing Docs and review all details (names, price, terms, commission)
Coordinate commission wiring instructions or pickup after recording
Request and upload executed ALTA/CD/HUD to file
Complete and submit payout sheet and final Compliance package
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FOR BUYERS OF TRACT HOMES
Upon Going Under Contract
Welcome email to buyer
TC introduction to builder representative
Contract Review & Documentation
Review builder contract to confirm it’s fully executed and includes the Cooperating Broker Agreement/Compensation
Periodically request updates and amendments from the builder rep
Obtain all required signatures and submit documents for Compliance review per firm policy
Pre-Closing & Final Steps
3 days before close: Request Preliminary Closing Docs and review for accuracy (names, address, commission)
Share reviewed documents with agent and buyer
Provide or arrangecommission wiring instructions(or pickup after recording)
Request and uploadexecuted ALTA/CD/HUDto firm’s file
Completepayout sheetand submit finalCompliance filefor payout
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FOR BUYERS OF TRACT HOMES
Upon Going Under Contract
TC introduction to buyer
TC introduction to builder representative.
Introduction email to closing attorney.
Scheduling & Documentation
Once received from builder, add Closing Date and New Home Orientation to Google Calendar; send invites to you and the buyer(s).
Upload MLS-UC sheet to firm file (if in Charlotte Canopy MLS).
Schedule Pre-Drywall and Final Inspections with your preferred vendors; add to calendar
Buyer & Agent Information
Complete Buyer and Agent Info Sheets. Send to buyer for finalization and return completed version to attorney
Ongoing Coordination
Maintain continuous communication with builder rep and buyers
Prepare, review and obtain signatures for compliance documents
Ensure all forms and signatures are accurate and complete
Submit documents for Compliance review (e.g., Dotloop or firm system)
Pre-Closing & Final Steps
3 days before close: Request Preliminary Closing Docs, review key info (names, address, commission), and share with agent and buyer
Coordinate commission wiring instructions or pickup after recording
Request and upload executed ALTA/CD/HUD to file
Complete payout sheet and submit final Compliance package for payout
CONTRACT TO CLOSE SERVICES
ADD-ON SERVICES
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Create loop (or Transaction Room), draft and send WWREA (NC) or Broker Relationships (SC) and Buyer Agency Agreement to buyers for signature. Agent to review the BAA before sent to client.
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Create loop (or Transaction Room), draft and send WWREA (NC) or Broker Relationships (SC), Listing Agreement and Disclosures to sellers for signature.
Agent to review LA before sending to client.
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Order measurements, photos and videographer from your vendor of choice
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Per agent direction, we will draft the OTP/Contract for review before sending to your client.
After signing, if agent prefers, we will email it to the cooperating agent with you cc'd
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From contract to close: organize, draft and send amendments out for signatures (to your client), submit the file to the compliance department
Fee paid at closing
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First quote included in every Contract to Close package
PAYMENT TERMS, CONDITIONS + DISCOUNTS
Terms
All fees to be paid at contract closing upon invoice receipt. A $25 late fee will be applied to balances after 7 days.
Military Discounts
To all who have served and continue to serve — thank you! We’re proud to offer a special discount for U.S. military members and veterans.
Termination Fees
We understand that not every deal makes it to the closing table. In the event that a contract terminates, a coordination fee will be applied to cover the time and administrative work already completed.
Under contract 14 days or fewer - $100 fee
Under contract more than 15 days - $150 fee